Monthly Archives: January 2014

Ticket restrictions incorrect after timetable change

Time restrictions for tickets are sometimes specified by referring to a specific service and this can lead to incorrect restrictions being specified if the train moves by as little as a minute in a timetable change.

For example, the 09:05 from Foxton to London was re-timed to 09:04 in December 2013, but the restrictions still refer to 09:05.

In this case £21.60 Off-Peak Day Return is not shown as valid on the 09:04, although the £34.00 Off-Peak Return is shown as valid presumably because this has been corrected by one minute (although the text description shown later would imply not).

foxton_kingcross

Below is the current description of the restrictions from http://www.brfares.com/ “as of 19 January 2014”. It raises the question: does the rail industry have an automatic way of identifying these timetable related issues, or is it a completely manual process?

Off-Peak Day Return 

foxton_cdr

Off-Peak Return

foxton_svr

foxton_data